Frequently asked questions

Yes, all children entering the facility will be charged, regardless of whether they are playing or not.

Anyone entering the facility and occupying space then we will be charged based on the price list i.e. YES, you will need to pay for extra adults.

YES, everyone entering the facility, including those just sitting in the cafeteria, must wear socks. No shoes and No Barefeet.

If you prefer not to wear socks, you must wear shoe covers over your barefeet or shoes.

No. Its is a weekday pass valid Monday to Friday. We recommend you purchase a 10 visit pass if you would like to save money on weekend visits otherwise regular admission fee will apply.

Filling out a waiver is a mandatory requirement from our insurance provider. For the safety and security of our guests, especially children, we need to track who is entering and exiting our facility, as we are a kids indoor playground.

We require personal information to identify who is responsible for the children and to ensure we can trace individuals in the event of an emergency or incident. This is also a requirement from our insurance provider.

Yes, the 10 visit pass can be used for multiple children as you see fit.

No, it does not.

No. You do not need a reservation. Drop-In play is first come, first serve only.

No, outside food is not permitted. However, baby milk/formula and baby food are allowed. There is food available for purchase at the facility. Guests are welcome to bring their own coffee or tea in closed-lid cups and light snacks for drop-in play. Nut products are strictly prohibited to maintain a safe, allergy-friendly environment. All outside food must be reviewed and approved by staff upon arrival to ensure compliance with our safety guidelines. Cake cutting and tabletop parties are not permitted unless you have a pre-booked event. You are welcome to step out, grab a bite, and return to continue your playtime.